About - FAQ
Finest Quality Repairs Available
As our customer, we welcome you. You will receive the finest quality repairs available. These repairs are made possible only by our continued dedication to the collision industry.
We are:
- Working to keep our shop equipped with the technology needed to fix today's complex vehicles.
- Keeping our technicians up-to-date through on-going training.
- Striving to meet standards of top quality paint and repair work.
- Dedicated to improving the collision repair industry.
As a member of the business community, we adhere to a Code of Ethics, our pledge to our honesty, integrity, safety, and craftsmanship. You may have some questions concerning the estimating/repair process. This website was designed with those question in mind, but feel free to call us or stop by if your questions are not answered here. Please ask us. Our trained professionals are ready and willing to help you in any way they can. For us, Satisfying the customer is the most important goal we have.
Frequently Asked Questions
Why should I take my car to your shop?
Your car is the second largest investment you are likely to make. Preserve its value and your safety by having it repaired professionally.
Should I drive my car after an accident if it is still drivable?
Never drive a car that could be unsafe because of damages.
Can I leave my car at your shop?
Some Insurance Companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our shop and ask that the insurance company inspect the car here.
Am I required by law to get a second appraisal?
You are not required by law to obtain more than one estimate or appraisal.
Do I need to go to a repair shop required by my insurance company?
You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.
Why did I receive two different estimates?
Differences in repair estimates are common. A lower estimate may not include all necessary work. If you are not sure why one estimate is different from another you've received, please ask us.
How do I know what shop to pick and if they will be reliable?
Choose a shop that has unibody repair equipment and certified (by I-CAR or ASE, for example) technicians. Ask if the shop will be using genuine manufacturer (OEM) replacement parts. Ask if the shop offers a repair warranty.
Can you help me negotiate my insurance claim?
Yes, Let us help you negotiate your claim with the insurance company.
